Case Study: Batt Insulation Replacement and Mold Remediation for Elizabeth Riley

Problem: Failing Batt Insulation, Mold Presence, and Moisture in Crawlspace

Elizabeth Riley, a homeowner in Morehead City, NC, faced significant issues in her crawlspace, including deteriorating batt insulation, the presence of mold, and moisture accumulation. These problems were affecting the overall comfort and air quality of her home, prompting her to seek professional help.

Finding Coastal Crawl Space and Foundation Repair

Elizabeth found Coastal Crawl Space and Foundation Repair (CCFR) through a Google search specifically for crawlspace repair services.

Solution: Insulation Replacement, Mold Remediation, and Moisture Control

Reaching out to CCFR was a seamless process for Elizabeth. The company responded quickly, setting up an appointment for a free estimate without any hassle.

Custom Solutions for Elizabeth’s Home

Elizabeth and her husband explored several other companies and obtained multiple estimates, but CCFR’s pricing stood out. They were pleased to find that CCFR’s quote was literally thousands of dollars cheaper than others, which was a significant factor in their decision given the current economic climate. Here’s how CCFR addressed their concerns:

Thorough Assessment by Our Design Specialist:
Justin, the design specialist, was exceptional. As an NC State fan, he instantly connected with Elizabeth and her husband, making the process enjoyable. He was responsive and accommodating, making adjustments to the initial quote as requested by Elizabeth’s husband. The changes were made quickly and with ease, reflecting CCFR’s flexibility and customer-focused approach.

Professional Installation Crew:
The installation crew delivered outstanding service. Despite facing heavy rain on the first day, they persisted and completed the debris removal as soon as the weather permitted. The crew’s professionalism was evident as they left no trace of their presence after completing the work. The before-and-after photos showcased the significant improvements, and Elizabeth’s husband, after inspecting the crawlspace himself, was highly impressed with the quality of the work.

Outcome: Enhanced Home Comfort and Air Quality

The replacement of the failing batt insulation, along with effective mold remediation and moisture control, resulted in a noticeably cooler and less humid home for Elizabeth and her family. The improvements were not only visual but also contributed to a healthier living environment.

Recommendation and Endorsement

Elizabeth and her husband have already recommended CCFR to others, citing the company’s competitive pricing, high-quality work, and excellent customer service as key reasons. They were so satisfied with the results that they have referred CCFR to friends and family twice since their project was completed.

Conclusion

Elizabeth Riley’s experience with Coastal Crawl Space and Foundation Repair highlights the company’s ability to provide affordable, high-quality solutions for crawlspace issues. Their dedication to customer satisfaction, even in challenging weather conditions, and their commitment to delivering top-notch results make them a trusted choice for homeowners in need of crawlspace repairs.

Contact Coastal Crawl Space Repair today to schedule a FREE inspection for your next project.