Date 9.13.2024

Customer Name Ryan M.

City and State Wilmington, NC

At Coastal Crawl Space & Foundation Repair (CCFR), we pride ourselves on delivering tailored solutions to homeowners in need. Recently, we had the pleasure of working with Ryan Miller from Wilmington, NC, who reached out to us to address multiple issues in his crawl space.

The Challenge: A Crawl Space in Need of Repair

Ryan’s crawl space had become a source of concern due to several key issues:

Accumulation of debris
Unsealed vents
Mold growth
A lack of insulation
No condensate pump to manage moisture

These problems not only affected the overall air quality in his home but also posed long-term risks to the structural integrity of his crawl space. Ryan knew that he needed professional help to resolve these issues, which is why he turned to Coastal Crawl Space & Foundation Repair.

How Ryan Discovered Coastal Crawl Space & Foundation Repair

Ryan first learned about CCFR through an ad on social media. Impressed by the simplicity of the scheduling process, he was able to book a free estimate within just a few days. Reflecting on his experience, Ryan said, “It was easy and straightforward. I liked that they were able to schedule within a few days for someone to come out and do the free estimate. I appreciated the timeliness.”

Our Customized Solution for John’s Crawl Space

John received one other quote, but it didn’t compare to the $3,500 in savings that CCFR provided. We were able to offer a cost-effective solution without compromising on quality, which made us the clear choice for John and his family.

Comparing Quotes: Why Ryan Chose CCFR

Ryan did his due diligence by obtaining three quotes from different companies before making his final decision. He found that while one of the quotes was significantly higher, CCFR’s pricing was competitive, and the overall impression of our team sealed the deal.

“We got three quotes in total. One was higher than yours, and the other was close to your pricing. We were most impressed overall with Coastal Crawl Space, and that’s why we went with you,” Ryan said.

The Design Consultation: Professionalism at Its Best

One of the highlights of Ryan’s experience was the design consultation provided by CCFR. Our design specialist worked closely with Ryan to ensure he fully understood the scope of work needed to address the issues in his crawl space.

Ryan praised the professionalism and thoroughness of the design specialist, saying, “He was extremely helpful! He was ready to answer any questions that I had for him. I never felt like my questions were a bother, and he took the time to give me details on everything that I needed. He was very easy to work with.”

This level of attention to detail and clear communication is a core value at CCFR, ensuring that every homeowner feels informed and confident in their decisions.

The Installation Process: A Seamless Experience

When it came time for the installation, Ryan’s wife was home while the crew worked on the crawl space. Despite being at work, Ryan remained in the loop throughout the process thanks to the regular updates and before-and-after photos sent by the crew.

Ryan remarked, “The crew did a nice job. I thought it was great that they sent me pictures of the work, and the before and after really shows the craftsmanship and talent of your crew.”

The CCFR team not only addressed all the issues in Ryan’s crawl space but also left the area spotless. Ryan appreciated the thorough cleanup, noting, “After they left, everything was cleaned so nicely you never would have known that anyone was there.”

The Outcome: A Clean, Efficient Crawl Space

Thanks to CCFR’s expertise, Ryan now enjoys a clean and properly insulated crawl space, free from debris and mold. The vents are sealed, and a condensate pump is in place to manage moisture, ensuring the long-term stability of his home’s foundation.

Why Ryan Recommends CCFR

Ryan is enthusiastic about recommending Coastal Crawl Space & Foundation Repair to others, emphasizing the combination of competitive pricing, seamless service, and high-quality workmanship.

“The main reason why is because the price was right, and the entire process from start to finish was seamless. Everything was efficient, and the quality of work was top-notch!”

Contact Coastal Crawl Space Repair today to schedule a FREE inspection for your next project.