Case Study: Comprehensive Crawlspace Cleanup and Sump Pump Installation for Diane Williams

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Name(Required)

Date 8.22.2024

Customer Name Diane W.

City and State West End, NC

Problem: Debris, Moisture, and Old Insulation in Crawlspace; Sump Pump Needed

Diane Williams, a homeowner in West End, NC, faced several crawlspace challenges, including:

  • Debris accumulation
  • Moisture problems
  • Old insulation needing replacement
  • Absence of a sump pump

These issues posed risks to the health and safety of her home, requiring immediate attention.

How Diane Found Coastal Crawl Space & Foundation Repair

Diane discovered Coastal Crawl Space & Foundation Repair (CCFR) through a Facebook ad. Intrigued, she clicked the button to request a call, and CCFR promptly contacted her. Diane appreciated the quick response and the flexibility in scheduling an appointment that fit her availability.

Solution: Comprehensive Crawlspace Repair

Confident in CCFR after her initial consultation, Diane chose not to seek quotes from other companies. The solution included:

  • Crawlspace cleanup and debris removal
  • Replacement of old insulation
  • Installation of a sump pump to address moisture issues

CCFR ensured Diane fully understood the problems in her crawlspace and the proposed solutions, reflecting their commitment to educating homeowners and empowering them to make informed decisions.

Service Highlights

Thorough Design Specialist Assessment: Diane was impressed by the professionalism and dedication of her design specialist, who even checked in while on vacation to ensure her concerns were addressed. This level of care reassured Diane that she was in trustworthy hands.

Professional Installation Crew: While Diane couldn’t inspect the work personally due to her age, the installation crew provided before-and-after photos that showcased the remarkable transformation. Their efficiency and attention to detail exceeded her expectations, leaving her extremely satisfied with the results.

Outcome: A Clean, Moisture-Free Crawlspace

The cleanup, insulation replacement, and sump pump installation significantly improved Diane’s crawlspace. The work resolved existing issues and enhanced the overall health and safety of her home.

Why Diane Recommends CCFR

Diane actively recommends CCFR to others, often commenting on Facebook ads to share her positive experience. She described the entire process as smooth, easy, and worry-free, expressing her confidence in working with CCFR again in the future.

Conclusion

Diane Williams’ experience reflects Coastal Crawl Space & Foundation Repair’s dedication to delivering high-quality crawlspace solutions with exceptional customer service. The professionalism, thoroughness, and efficiency of the team provided Diane with peace of mind and a healthier home.

Contact Coastal Crawl Space & Foundation Repair today to schedule a FREE inspection for your next project.

SCHEDULE A FREE CRAWLSPACE INSPECTION WHEN YOU CALL US AT (910) 889-1912 TODAY.

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