Deborah discovered CCFR through a Google search and was immediately impressed with their responsiveness. Within 24 hours of submitting an online request, she received a call to schedule her appointment.
She noted that Derek, her design specialist, was knowledgeable and thorough in his assessment. Unlike other contractors she had encountered in the past, Derek was not pushy and took the time to explain multiple options. This allowed her to make an informed decision that best suited her budget and needs.
The installation crew arrived promptly and maintained professionalism throughout the project. Deborah appreciated their courtesy and efficiency, as they walked her through each step of the process. The crew also provided before-and-after photos, allowing her to see the significant transformation.
Deborah Walker’s home in New Bern, NC, had a crawlspace filled with debris, lacked a vapor barrier, and had poor accessibility. These issues left her home vulnerable to excessive moisture, potential mold growth, and structural concerns.
She wanted a cleaner, more functional space while ensuring her home remained protected from these potential hazards.
Coastal Crawlspace Foundation and Repair (CCFR) assessed Deborah’s crawlspace and provided a tailored solution to improve its condition and prevent future issues. The team:
While a full encapsulation was suggested as the best long-term protection against moisture and mold, Deborah appreciated that CCFR presented her with different options without pressuring her into the most expensive solution.
Deborah was highly satisfied with the work and CCFR’s integrity. She was particularly impressed with how efficiently the team completed the job and how well they cleaned up afterward. She confidently recommends CCFR to others, praising their honest approach, professionalism, and high-quality results.
