Karen Rubley from New Bern, North Carolina, discovered Coastal Crawlspace Foundation and Repair through a Facebook ad. She reached out immediately and was pleased by how easy it was to schedule a consultation. “Your team contacted me the very next day,” she said.
While Karen didn’t request other quotes, she felt confident choosing CCFR after her initial impression: “I was so impressed—I didn’t feel the need to shop around.”
Karen’s home was experiencing crawl space issues that needed urgent attention. While specific problems weren’t listed, her feedback indicates she had moisture concerns and structural risks typical of homes in the area, requiring full crawl space encapsulation, moisture control, and possibly hazmat-level cleaning and protection.
Our design specialist provided a detailed walkthrough of the entire process. Karen appreciated his respectful and professional demeanor:
“He was super nice and made me feel comfortable. He explained everything clearly—and the work turned out phenomenal!”
Our crew took care of the entire crawl space project, ensuring no detail was overlooked. They declined a lunch break to keep working—but Karen insisted on treating them to pizza in appreciation for their dedication.
Services likely included:
Karen was blown away by the final results. “Everything was phenomenal,” she said. So much so, she immediately invited her neighbor over to see the work.
From consultation to completion, Karen’s experience was defined by professionalism, clear communication, and top-quality crawl space repair.
“I was really impressed with everything! I’m so happy I saw your ad.”
