Case Study: Encapsulation and Floor Joist Repair for John Fitzgibbons

Problem: Moisture in Crawlspace and Floor Joist Repair Needed

John Fitzgibbons, a homeowner in Oriental, NC, discovered moisture in his crawlspace, which required encapsulation and floor joist repair. These issues posed a threat to the structural integrity of his home, prompting him to seek professional help.

How John Found Coastal Crawl Space & Foundation Repair

John learned about Coastal Crawl Space & Foundation Repair (CCFR) through Facebook home improvement pages and conducted a Google search for crawlspace repair specialists. CCFR appeared as one of the top results, and John decided to reach out for assistance.

Solution: Comprehensive Encapsulation and Floor Joist Repair

Scheduling an appointment with CCFR was straightforward and efficient. John’s salesperson ensured a smooth process, arranging everything to address his unique situation promptly. Being a contractor himself, John had a clear understanding of the costs involved and found CCFR’s pricing reasonable. Financing options further reinforced his decision to work with CCFR.

How CCFR Addressed John’s Concerns

• Design Specialist’s Assessment: The design specialist assigned to John’s project maintained excellent communication, even while John was out of state. He was highly responsive, taking calls and answering questions promptly, ensuring John felt supported throughout the process.
• Installation Crew’s Performance: John’s neighbor oversaw the installation process and reported that the crew did an outstanding job. Though John has yet to see the results in person, the photos sent to him confirmed the high-quality craftsmanship, meeting his professional standards as a contractor.

Outcome: Restored Stability and Crawlspace Improvements

John’s neighbor inspected the completed work and confirmed that the floor was nearly perfectly level, indicating the success of the project. Combined with visual evidence, this feedback reassured John of the resolution of his crawlspace issues and the stability of his home.

Why John Recommends CCFR

John wholeheartedly recommends Coastal Crawl Space & Foundation Repair. The flexibility and accommodation shown by the design specialist during John’s preparation for open heart triple bypass surgery were particularly appreciated. The neighbor’s detailed inspection and positive feedback further validated CCFR’s high-quality work, reinforcing their reputation for excellence.

Conclusion

John Fitzgibbons’ experience demonstrates CCFR’s ability to deliver reliable, high-quality crawlspace encapsulation and repair under challenging circumstances. Their commitment to customer satisfaction, professional workmanship, and flexibility highlights why homeowners trust Coastal Crawl Space & Foundation Repair.

Contact Coastal Crawl Space & Foundation Repair today to schedule a FREE inspection for your next project.