Case Study: Grant Cunningham's Crawl Space Repair in Wilmington, NC

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Name(Required)

Date 9.4.2024

Customer Name Grant S.

City and State Wilmington, NC

Problem: Insulation Removal, Debris Cleanup, and Moisture in the Crawl Space

Grant Cunningham, a homeowner in Wilmington, NC, had several issues with his crawl space, including insulation that needed to be removed, debris that required cleanup, moisture problems, and the need for a proper access door to the space.

Finding Coastal Crawl Space and Foundation Repair (CCFR)

Grant discovered Coastal Crawl Space and Foundation Repair (CCFR) through an Instagram ad. Intrigued by the company’s services, he reached out via direct message to ask a few questions. He was pleasantly surprised by the quick and responsive communication from the team, which made scheduling an appointment a breeze.

Solution: Insulation Removal, Moisture Control, and Crawl Space Access

After obtaining three quotes from different companies, Grant found that CCFR’s pricing was competitive with others. What ultimately sealed the deal for him was the discount offered for paying in cash, making CCFR his top choice for the job.

Expert Advice from Our Design Specialist

Justin, the design specialist, was a key player in making Grant feel confident in the process. His straightforward, knowledgeable approach reassured Grant, and he trusted Justin throughout the entire project.
Professional Installation Crew and Thorough Work
The installation crew was equally impressive. They provided Grant with a detailed rundown of the work completed, accompanied by before-and-after photos of the crawl space. The crew’s professionalism and attention to detail left a lasting impression on him.

Outcome: Efficient Service and Added Value

One of the highlights of Grant’s experience was the company’s ability to accommodate his tight installation schedule. He had someone moving into the house soon and needed the job completed by a specific date. CCFR made it happen, with Justin working hard to ensure everything was on track. Additionally, the team pointed out potential future concerns in the crawl space that weren’t part of the current project, giving Grant peace of mind and valuable information to stay ahead of any issues.

Recommendation and Endorsement

Grant wholeheartedly recommends CCFR to others. He appreciated the quick response from the company, the excellent customer service provided by the sales team, and the professionalism of the installation crew. The company’s attention to detail and their commitment to meeting his tight deadline made the experience all the more positive.

Conclusion

Grant Cunningham’s experience with Coastal Crawl Space and Foundation Repair underscores the company’s dedication to providing top-quality service and customer satisfaction. Whether it’s responsiveness, competitive pricing, or professional workmanship, CCFR continues to exceed expectations for homeowners in need of crawl space repairs in Wilmington, NC.

Contact Coastal Crawl Space Repair today to schedule a FREE inspection for your next project.

SCHEDULE A FREE CRAWLSPACE INSPECTION WHEN YOU CALL US AT (910) 889-1912 TODAY.

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